Heaver Brothers Ltd, Lodge Trading Estate,

Station Road, Broadclyst, Exeter, EX5 3BS

Our Guide To Choosing The Right Haulage Service

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When it comes to keeping your business moving, haulage is often the unsung hero. From delivering raw materials to transporting finished products, a reliable haulage service can make the difference between hitting deadlines and missing opportunities. Here at Heaver Brothers, we see how much of a difference the right service provider can make. In this guide, we’ll walk you through everything you need to know about haulage, the different services available, the key factors to consider, and how to avoid common mistakes.

What Is A Haulage Service?

Haulage refers to the commercial transport of goods by road, although it often connects with other transport modes such as rail, air, or sea. It’s a vital link in the supply chain, ensuring that products move from manufacturers to distributors, retailers, and customers efficiently and safely.

Our team has worked with businesses in manufacturing, retail, and construction, so we understand that no two haulage requirements are the same. Some companies focus on general haulage – moving everyday goods between locations – while others specialise in niche areas such as abnormal loads, refrigerated transport, or time-critical deliveries. Knowing the difference helps you match your needs with the right provider.

The Different Types Of Haulage Services

Understanding the main service types will help you select the most efficient and cost-effective option. Here’s an overview:

1. General Road Haulage

Standard transportation of goods using various vehicle sizes, from small vans to articulated lorries. This is the backbone of the UK’s logistics network and is suitable for everything from manufactured goods to raw materials. Businesses often choose road haulage for its flexibility, cost-effectiveness, and ability to reach locations that other transport modes can’t. At Heaver Brothers, our road haulage fleet handles everything from single pallets to full loads, making us a versatile choice for businesses of all sizes. When selecting a provider, check that their fleet can handle your volume, load type, and any specific delivery requirements you might have.

2. Specialist & Abnormal Loads

For oversized or unusually shaped items such as heavy machinery or construction materials, you need experienced operators who understand the additional planning involved. Transporting abnormal loads often requires special permits, detailed route planning, and in some cases police or escort vehicle support. It’s essential to work with a company that has the right vehicles, lifting equipment, and safety procedures in place to protect both the load and other road users. Not to mention, you will need to ensure your provider has the correct expertise to comply with all regulations for this type of haulage.

3. Same-Day & Express Haulage

When timing is of the essence, same-day and express services provide the fastest possible delivery. These options typically involve a dedicated vehicle that travels directly from collection to delivery, without other stops along the way. This can be critical for urgent parts, medical supplies, or last-minute retail orders. While this service can cost more than standard haulage, the speed and reliability often outweigh the extra expense when deadlines are tight.

4. International Haulage

Transporting goods beyond UK borders brings extra considerations. You’ll need to factor in customs paperwork, international regulations, and potential delays at borders. It’s important to work with a provider experienced in international logistics who can coordinate with overseas carriers and ensure compliance with all relevant requirements.

Lorry Driving On Road

Important Factors To Consider

Choosing a haulage provider isn’t just about availability. The right partner will not only deliver your goods, but also protect your reputation, keep your customers happy, and help your operations run smoothly. Factors like reliability, safety standards, and communication can make a huge difference to your supply chain efficiency. Here’s what to look for, along with how we meet these expectations:

Reliability & Reputation

Late deliveries can cost money and damage relationships. Our track record for on-time performance is backed by repeat business from long-term customers.

Fleet Size & Capabilities

Having the right vehicle for the job matters. Our varied fleet, from small vans to articulated trucks and specialist trailers, ensures we can match loads to the most suitable transport option.

Safety & Compliance

We operate with full operator licences, comprehensive goods-in-transit insurance, and rigorous driver training, so you can be confident your goods are in safe hands.

Flexibility

Business needs change. We can scale up services during peak periods and adapt to unusual delivery requirements without compromising timelines.

Pricing Transparency

We offer clear, itemised quotes with no hidden extras, so you always know exactly what you’re paying for.

Common Mistakes Businesses Make With Haulage

Avoid these pitfalls when choosing your haulage service provider:

  • Choosing on price alone: While low rates can be tempting, they may mean reduced service quality.
  • Not checking insurance coverage: We ensure all goods are covered for their full value during transit.
  • Overlooking seasonal demand: We recommend booking in advance for peak periods to guarantee capacity.
  • Ignoring communication quality: Our dedicated customer service team keeps you updated every step of the way.

Choosing the right haulage service is about more than simply moving goods from A to B. It’s about forming a partnership that supports your business’s growth. By understanding the service types, assessing a provider’s strengths, and avoiding common mistakes, you can make a choice that delivers lasting value.

lorry mounted crane on heaver bros lorry

Choose Heaver Brothers For A Reputable Haulage Service

We combine a reliable fleet, expert drivers, and transparent pricing to deliver goods safely and on time, every time. Whether you need a one-off delivery or a long-term logistics partner, we’re here to make haulage stress-free and efficient. Contact us today to find out more or request a quote.

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